Privacy Policy
1. Introduction and Scope
This Privacy Policy (“Policy”) outlines the data privacy practices of Langalo, Inc. for its website, services, and related technologies. Our goal is to provide clarity on the types of personal data we collect, the reasons for its collection, how it is used and shared, and your rights regarding that data.
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Langalo respects your privacy and is committed to safeguarding your personal information in compliance with applicable data protection laws.
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Our commitments include:
- Collecting and processing personal data lawfully and transparently.
- Using personal data solely for specified, legitimate purposes.
- Maintaining data accuracy and securing personal information against unauthorized access or loss.
- Establishing appropriate data retention periods.
- Regularly reviewing our data protection practices and ensuring our team is trained on privacy standards.
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2. Consent
By using Langalo’s services, website, or related tools, you agree to the practices outlined in this Policy. If you do not agree, we request that you refrain from providing personal data or using our services.
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You may withdraw your consent at any time by contacting us at contact@langalo.com or through any relevant opt-out mechanisms provided.
3. What is Personal Data?
Personal Data refers to any information that can identify an individual, such as names, contact details, and identifiers like IP addresses or location data.
Langalo only collects personal data necessary to provide services, manage client relationships, and ensure operational efficiency.
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We do not intentionally collect Sensitive Personal Data (e.g., health information, political opinions, or criminal records). If such information is inadvertently shared, it will be securely handled or deleted.
4. What Types of Personal Data Do We Collect?
Langalo may collect the following data:
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Basic Information: Name, email address, phone number, and mailing address.
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Business Information: Company name, job title, and industry details.
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Service Data: Documents and files shared for translation, interpretation, or other services.
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Technical Data: IP addresses, browser type, and usage analytics collected via cookies.
5. How Do We Use Your Personal Data?
We process personal data to:
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Respond to inquiries and provide quotes.
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Deliver services, including translations and evaluations.
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Manage billing, payments, and client accounts.
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Improve our website and services through feedback and analytics.
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Send updates about our services, subject to your preferences.
We will never sell or trade your personal data.
6. How Do We Collect Your Personal Data?
Personal data is collected through:
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Direct Interactions: When you fill out forms, communicate with us, or upload documents.
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Automated Technologies: When you visit our website, cookies may collect information about your usage.
You can manage cookie preferences through your browser settings.
7. Sharing Personal Data with Third Parties
Langalo may share personal data with trusted partners or service providers for:
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Data storage and processing.
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Payment processing and financial management.
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Compliance with legal obligations or court orders.
All third parties handling personal data on our behalf adhere to strict confidentiality and security standards.
8. How Do We Protect Your Personal Data?
We implement appropriate security measures, including encryption and access controls, to safeguard your personal data from unauthorized access or loss. Regular audits ensure our processes meet the highest standards of data protection.
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In the unlikely event of a data breach, we will notify affected individuals and authorities as required by law.
9. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. For example, billing records are retained for seven years in compliance with New York State regulations.
10. Your Rights
You have the following rights regarding your personal data:
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Access and request copies of the data we hold about you.
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Request corrections to inaccurate or outdated information.
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Request deletion of your personal data where legally permissible.
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Withdraw consent for data processing at any time.
To exercise these rights, please contact us at contact@langalo.com.
11. Contact Us
For questions about this Policy or concerns about your personal data, reach out to us at:
Langalo Inc.
157 Bowery, Suite 2B
New York, NY 10002
Phone: +1 (646) 867-1988
Email: contact@langalo.com
This Policy may be updated periodically to reflect changes in our practices or legal requirements. Significant updates will be communicated via our website or email.
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Last updated: November 21, 2024